Privacy Policy

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Date: July 2023Neworn GmbH, Spitalgasse 27/13, 1090 Vienna (“Neworn,” “we,” “us”) takes the protection of your personal data very seriously. Therefore, compliance with the provisions of data protection, particularly the General Data Protection Regulation (“GDPR”), the Austrian Data Protection act (“DSG”), and the Telecommunications Act (“TKG”), is an important matter for us.This privacy policy informs you about the type, scope, and purposes of the collection and processing of your personal data in connection with your visit to and use of our website and our app.Data of the controller:Address:                Spitalgasse 27/13, 1090 WienPhone Number:      00436644846256E-Mail-Address:       info@neworn.comPersonal data is information about individuals (natural persons) whose identity is determined or at least identifiable (e.g., name, email address, or ip address).Contact us
If you contact us using the contact details provided above or through our contact form on the website when you contact us, we process your personal data (name, email address, or phone number, as well as your inquiry) for the purpose of processing and responding to your request. The legal basis is the fulfillment of our (pre-)contractual obligations in accordance with article 6(1)(b) of the GDPR, as well as our legitimate interests under article 6(1)(f) of the GDPR in promptly addressing and responding to any follow-up inquiries.
If you have subscribed to our newsletter about our services and the offers of our partners, we process your email address and the opening rates (stats) of the newsletters. You can find the list of our partner companies here: . The processing is based on your voluntary and explicit consent according to article 6(1)(a) of the GDPR in conjunction with § 174 of the Telecommunications Act. You can withdraw your consent at any time with effect for the future (e.g., by email or via the unsubscribe link included in each newsletter).
You can interact with us on our social media pages by commenting on our posts, reacting to them (e.g., using the 'like' button), sharing them, or sending them to other users. We process your interactions, your username, and any personal data of invited third parties, if applicable. This data may also be processed by the platforms in this context. In this case, the respective platform and we are joint controllers according to article 26 of the GDPR. For more information on data processing by the platforms, please visit:The data processing serves to answer your questions, provide you with the opportunity to express yourself, respond to your opinions or feedback, and promote our offerings. The processing is therefore based on both our legitimate interests and yours in accordance with article 6(1)(f) of the GDPR or to fulfill our (pre-)contractual obligations in accordance with article 6(1)(b) of the GDPR.During your visit to our website, we automatically process the following data:IP-AddressData about your device
Referrer URL
Name and version of your web browser
Session ID
Log files
Date and time of your visit to a (sub)page on our website, as well as data related to your interaction with the website (number of visits and duration of stay)All this data is transmitted by your web browser when you access our website. We process this data solely for the purpose of providing the website, improving our services, ensuring data security, and enhancing user-friendliness. These processes are based on our legitimate interests under article 6(1)(f) of the GDPR and include logging system usage, user authorization processes, and analyzing server logs for problem diagnostics.
‍Cookies are small text files that are stored on the visitor's device when visiting a website, provided the visitor's browser settings allow for it. Domain-related information is written to these text files, which can be read again at a later time. Using cookies, our website can store important data to provide you with our services and make usage more convenient. Some cookies remain on your device until you delete them or they expire. they allow us to recognize you on your next visit.There are cookies that require your consent before they can be stored on your device. in addition, there are cookies that can be set without your consent, as they are essential for us to provide our services:(a) Technically necessary cookies: we use technically necessary cookies on our website to display the website to you and enable the proper use of the website. The data processing is required for the purpose of data security and preventing misuse, and thus occurs based on our legitimate interests under article 6(1)(f) of the GDPR in conjunction with § 165(3) of the Telecommunications Act.
(b) Preference cookies: preference cookies allow a website to remember certain information that influences how the website behaves or looks, such as your preferred language or the region in which you are located. the data processing occurs based on your voluntary consent according to Article 6 of the GDPR in conjunction with § 165(3) of the telecommunications act.(c) Statistics cookies: we use web analytics services to determine the number of visitors and observe how visitors behave on our websites. they also help us improve the functionality of our website. The data processing occurs based on your voluntary consent according to Article 6 of the GDPR in conjunction with § 165(3) of the Telecommunications Act.  
(d) Marketing cookies: we use marketing cookies to track visitors across websites. Our goal is to show users ads that are relevant and appealing to them, making them more valuable for publishers and advertising third parties. The data processing occurs based on your voluntary consent according to Article 6 of the GDPR in conjunction with § 165(3) of the telecommunications act.A complete list of cookies can be found in the cookie banner under 'details.' The cookie banner automatically appears when you first access our website. You can also access the cookie banner through the 'cookies' menu item in the footer of the website.  
To the extent that your settings include providers who transfer data to countries without a determination of adequacy under article 45 of the GDPR and without suitable guarantees under article 46 of the GDPR, your consent applies to this as well. There is a risk that the data transmitted in this manner may be subject to access by authorities in these third countries for control and monitoring purposes, and that no effective legal remedies will be available against this.You can change your individual consent at any time, for example, under the 'cookies' menu item in the footer of the website. You can click 'allow all' or 'reject' to accept or decline all consent-requiring cookies. You can also customize your cookie settings individually using the sliders and by clicking the 'allow selection' button.We use the following cookies and tools:Google Tag Manager: we use Google Tag Manager from Google Ireland Limited (Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland) to manage and embed tags via an interface on our website. Tags are small tracking codes and code fragments that allow us to measure traffic and user behavior, capture the effects of advertising activities, set up audience targeting, and test our website. The Google Tag Manager does not store any cookies in your browser. Rather, it manages the tags of various tracking tools within Google Tag Manager.Google Analytics: our website uses Google Analytics, a web analytics service from Google Ireland Limited (Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland). When you interact with our website, Google Analytics collects the following data, among others: URL of the pages you visit on our website, information about your device, the browser you are using, the operating system you are using, details about the time of page views and duration of access, information about your user behavior (e.g., navigation behavior), and your approximate location, as well as information about your conversion events (e.g., completed purchases and registrations) and visitor sources. Google also holds a privacy shield certification, ensuring a higher level of data protection. For more information on data processing, please visit:
https://policies.google.com/privacy?hl=en and
https://support.google.com/analytics/answer/6004245?hl=en&sjid=846773146419378259-EU Adjust: we use Adjust, an analytics service from Adjust GmbH (Aaarbrücker Straße 37a, 10405 Berlin, Germany), to analyze user behavior and, subsequently, optimize our services and advertising measures. When you interact with our apps, adjust collects the following data, among others: Information about your device and the operating system you are using, details about the time of your visit and duration of access, information about your usage behavior, your approximate location, your conversion events (e.g., completed purchases, registrations), and visitor sources. for more information, please visit
Google Ads: we use conversion tracking (visitor action evaluation) from the online advertising program 'Google Ads' by Google Ireland Limited (Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland) on our website. When you click on an ad displayed by Google, a cookie for conversion tracking is placed on your device. The information collected using the conversion cookie is used to generate conversion statistics. Additionally, we use the retargeting feature of Google Analytics by creating audiences based on our user data in Google Analytics and sharing them with Google Ads. Furthermore, we use the 'customer match' function of Google ads to create custom audiences. This is intended to display personalized advertising to users within the Google Advertising Network. for more information, please visit: Google Optimize: we use Google Optimize, a website optimization service from Google Ireland Limited (Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland). This service allows us to Optimize our website by delivering specific content and features to a certain percentage of our website users and statistically evaluating these usage changes. Google optimize uses certain cookies (_gaexp and _opt_expid) to recognize the tests. for more information, please visit: Gleap: to effectively provide our services, Neworn (the 'Data Controller') works with certain external subprocessors. One of these subprocessors is Gleap, a company specializing in creating an efficient help center. Gleap processes personal data on behalf of the data controller in accordance with the terms of the data processing agreement (DPA) concluded between Neworn and Gleap. Gleap's role as a subprocesser primarily involves responding to user inquiries. Gleap is committed to implementing and maintaining appropriate technical and organizational measures to ensure the security and confidentiality of the personal data processed. In case of changes to the subprocessors engaged by Neworn, the data controller will be notified in accordance with the conditions set forth in the GDPR. The data controller confirms and agrees that it has conducted an appropriate assessment of Gleap's data processing activities and is convinced of Gleap's ability to meet the requirements of the general data protection regulation (GDPR). By accepting this data processing agreement, the data controller agrees to the engagement of Gleap as a subprocesser for the purposes described herein. For more information, please visit: We are always looking for highly motivated individuals who are passionate about sustainability. When you apply for open positions with us, we process the applicant data you provide (e.g., name, address, email address, phone number, date of birth, and information from your resume). This also includes our correspondence with you. We process this data for the purpose of handling your application and personnel selection for filling open positions. The data processing thus takes place for the purpose of establishing an employment relationship based on pre-contractual measures in accordance with article 6(1)(b) of the GDPR.Registration and AccountWhen you register to use the app, we process your name, username, phone number, email address, and postal code, as well as your gender if applicable. We also offer a filtering feature in the app that provides tailored results and recommendations for your child. To do this, you can add your child in your profile under 'Add Children.' In this case, we process your child's name, date of birth, and gender if applicable. We use this data solely to filter results according to your preferences. Providing information about your child is not mandatory to use our app; however, it is necessary if you want to use the filtering feature.
Additionally, we process data about the products you offer or have purchased, as well as products you have marked as 'Favorites' and the users you follow in the app. We can also send you notifications about the products and offers from users you follow through the app. We collect and process this data to provide you with our app and our services. The legal basis is therefore Article 6(1)(b) of the GDPR.If you have given your consent, we may send you surveys in the form of in-app notifications about our services. In this case, we process your account data as well as your voluntarily provided feedback. The data processing is carried out solely based on your explicit and voluntary consent in accordance with Article 6(1)(a) of the GDPR.Usage DataWhile you use our app, we collect the following personal data from you: your device's IP address, language, operating system, screen resolution, and usage behavior data. We collect and process this data based on our and your legitimate interests in ensuring the security and further development and improvement of the user-friendliness of our app. Thus, the data processing is based on legitimate interests in accordance with Article 6(1)(f) of the GDPR.Customer Service/HelpcenterWhen you contact our help center, we process your contact details as well as the content of your messages and communications. The legal basis is the fulfillment of our (pre-)contractual obligations in accordance with article 6(1)(b) of the GDPR or our legitimate interests under Article 6(1)(f) of the GDPR in promptly addressing and responding to any follow-up inquiries.
‍We treat your personal data as confidential. Therefore, we intentionally keep the circle of recipients of your data small.
To operate our website and app, we engage it service providers who may also have access to personal data in order to deliver the contracted it services. These processors only process your data on our behalf, based on our instructions, and for the provision of the aforementioned services. If you provide personal data in connection with Neworn, Stripe will receive this personal data and process it in accordance with Stripe's privacy policy. Additionally, we will transfer your personal data, as necessary, to the following recipients:
to external third parties, to the necessary extent, based on our legitimate interests (e.g., auditors, collection agencies, insurance companies in the event of a claim, legal representatives in the event of a claim, etc.);
to authorities and other public bodies to the extent required by law (e.g., tax authorities, data protection authorities, etc.)Your personal data will not be disclosed to any other third parties for their own purposes without your consent. If personal data is transferred to recipients in third countries outside the EU, and there is no adequacy decision from the EU commission for the respective third country according to Article 45 of the GDPR, the transfer will occur on a case-by-case basis, subject to suitable guarantees in accordance with Article 46 of the GDPR or possibly through consent for specific purposes.We generally store your personal data only as long as we need it to fulfill the stated purposes. When we no longer need your personal data, we delete it from our systems or anonymize it so that you can no longer be identified.
We store your data related to inquiries for a duration of six months to enable us to appropriately respond to follow-up questions.
A longer storage duration occurs only if a business relationship follows or due to legal retention obligations or to defend against potential legal disputes. We process your personal data for the newsletter subscription until you withdraw your voluntary consent, but no longer than three years from your last contact with us.
We generally store your usage data when visiting the website and app for a duration of one year. We process the registration and account data as long as you have an active account with us or until you request its deletion.Cookies can be classified into two categories based on the duration of data processing: session cookies and persistent cookies. Session cookies are automatically deleted when you leave our website. In contrast, persistent cookies remain stored on your device until they either reach an expiration date set by us or are manually deleted by you in your browser. We use these cookies to recognize you upon your next visit to the website. We store them in most cases for a few days. longer storage occurs only as necessary to ensure simple and optimal use of our website. Data from consent-requiring cookies is also stored until your consent is revoked, provided this occurs before the expiration date of the respective cookie.If a job application does not lead to employment, your data will be stored for a duration of six months from the conclusion of an unsuccessful application process for (i) defending against potential claims under the equal treatment act (GLBG) and (II) subsequent communication related to your application. The data processing is based on your and our legitimate interests in appropriate job placement. The legal basis is Article 6(1)(f) of the GDPR. After this storage period, your personal data will be deleted. If we are to retain your applicant data for an additional period of up to three years, this will be done based on your explicit and voluntary consent according to Article 6(1)(a) of the GDPR. you can withdraw this consent at any time without giving reasons, with effect for the future. In the case of a successful application process, the collected data will be stored until the end of the employment relationship and as long as legal retention periods exist or any legal claims are not yet time-barred.We do our utmost to make your visit and use of our website as secure as possible. Therefore, we comply with the provisions of Article 32 of the GDPR to ensure the confidentiality and security of your personal data and implement appropriate technical and organizational security measures.You have the right to access your personal data processed by us as the data controller. In addition, you have the right to correct inaccurate data and to delete your data ('right to be forgotten'). You may also have the right to request the restriction of the processing of your data as well as the right to receive the data you provided in a structured, commonly used, and machine-readable format ('data portability'). Furthermore, you can withdraw your voluntarily granted consent to the processing of personal data at any time with future effect. In addition, you have the right to object to the processing of your data at any time if there are reasons for doing so arising from your particular situation.You also have the right to lodge a complaint with the competent supervisory authority. In Austria, this is
‍Before filing a formal complaint or if you have any questions regarding your personal data, feel free to contact us at In the course of the ongoing development of our services, we will continuously update this privacy policy. We will make the currently valid version of the privacy policy available for access on our website. we recommend checking regularly for the latest version.